UrbanGraceShop

Are you not satisfied with your order? Before opening a dispute through the PayPal portal, please contact us at janhavel667@gmail.com.

Please include “Dispute” in the subject line of your email and describe the issue in detail.

Such emails will be processed with priority, so your problem can be resolved faster than complaints submitted through PayPal or your credit card provider.

In 99% of cases, orders are delivered within the estimated delivery time. However, delays may occur during the shipping process.

You can check the status by contacting our customer service via email. Please include your order number and send the email from the same email address used when placing the order.

These emails are treated with the highest priority and help resolve your issue quickly.

We strive to deliver your order as quickly as possible. We work directly with our suppliers to avoid unnecessary costs for shipping, storage, and packaging.

This allows us to offer products at a competitive price.

Please note that due to high demand or peak seasons, delivery times may be slightly longer. If you have any questions about your order status, feel free to contact our customer service.

Are you not satisfied with your order? Before opening a dispute in your PayPal portal, please contact us at janhavel667@gmail.com with the subject line: “DISPUTE” and let us know what happened.

These emails are given the highest priority and will resolve your issue faster than opening a dispute through PayPal.

You can track your package using your 4- or 5-digit order number (#xxxxx) and your email address.

Click here to track your order.

Tracking information becomes available once your package has been received by the shipping carrier.

Please note that delays may occur, and it can take some time before tracking updates are visible.